Caregiver and patient looking at tablet computer.

Care Management

Pegasus Care Management (formerly known as Paladin Advocates) provides experienced, professional care management.  We work with seniors, adults with disabilities, and young adults who need a bit of assistance making their way in life.

Assessment

Your CM (care manager) will start with an assessment covering several domains – physical abilities, mental status, cognitive functioning, emotional well-being, living environment, financial needs, and end of life care.

Care Plan

A personalized care plan is devised based on each person’s unique situation. Recommendations and referrals to trusted outside agencies are provided as needed.

Arrange services

If the care plan is approved, your CM can arrange services for the senior. Services include things such as in-home caregivers, placement into a higher level of care (including assisted living, adult family homes, or skilled nursing), home health, medical appointments, quality of life activities and more.

Monitor ongoing needs

Once the care plan has been adopted and services have begun, your CM will continue to monitor the care provided to the client. CM’s generally accompany clients to doctor appointments and communicate to the doctor the symptoms a client is experiencing, and then communicates back to the family or facility the doctor’s orders. Your CM will follow up with the facility or caregivers to ensure that the doctor’s orders are being followed.

CM’s will visit as often as requested by the family or responsible party – weekly, twice a month, monthly or as scheduled. Each visit will consist of a brief evaluation of the client’s status and appropriateness of placement as well as a review of chart notes if appropriate, and address any concerns or issues.

CM’s will also attend quarterly care conferences and advocate for needed services. The family or responsible party will be notified of any critical situation as well as be provided with monthly reports.

Partnership

Care managers work together with families and responsible parties. Your CM will know their communities, and the resources and benefits available to the client. Whether the responsible party is in town or hundreds of miles away, they can rest assured knowing that your CM is looking out for the client and providing quality care.

Personal Advocate

People can hire a CM on their own. Whether you are confused at doctor visits and want another set of eyes and ears there or just would like to know that someone is watching over your care, your CM will be there – to advocate for your needs and provide you with peace of mind.