Our Approach

Elderly mother with daughterPegasus Social Services is unique among other home care agencies. Locally owned and grown, without having national headquarters to answer to, we are able to focus on what is truly important in the world of home care – the client. To direct this focus, we adhere to the three Cs to be sure we are providing the best experience possible for our clients.

We encourage you to call us and find out how we can make a difference in your life.

1. Care

  • Professional in all dealings with client
  • Competent in handling ADLs and IADLs
  • Ensuring client safety and well-being through:
    • Proper medication administration
    • Proper diet
    • Quality activities
    • Safe environment

2. Communication

  • Documentation of care via website and chart notes
  • Communicate availability to work shifts
  • Sending/responding to messages and phone calls about:
    • Client concerns and issues
    • Schedule
    • Policy changes

3. Commitment

  • To the company:
    • Accepting and working confirmed shifts
  • To the client:
    • Showing up on time
    • Being prepared to work
    • Having a good attitude